Our Team

Meet the team supporting you.

Jeff Smith

Founder & CEO


Jeff is a certified Master Corporate Executive Coach, seasoned C-suite business leader and yoga instructor. His personal mission is to inspire leaders and help teams perform so that people have a better human experience at work.


Jeff has over 20 years experience in sales, finance, people & culture and operations across multiple industries. He leverages experience from diverse industries and multiple corporate functions to help clients find creative ways to overcome complex business challenges.

Emily MacDonald

Client Services Manager


Emily brings a project management, organization and administrative approach to the back of house operations at SupportingLines. 


Emily is currently pursuing ICF’s Associate Certified Coaching accreditation with the goal of becoming an Executive Coach and working with the SupportingLines team in running custom programs for their teams and organizations.


When Emily isn’t working, you’ll find her making videos interviewing her dog with a mini microphone for Instagram or hanging out by the water or in the forest.

Tianna Tso

Marketing & Program Coordinator


Tianna adds a creative touch to SupportingLines. Her passions lie in creating live and virtual communities by connecting people through digital media. Tianna specializes in producing online, visual, and written content for SupportingLines. She also works closely with our clients to implement custom programs for their teams and organizations.


Outside of work, you will either find Tianna on the volleyball court or taking pictures of her food for her Instagram account.

Subscribe to our newsletter