How 'Saving Face' Cultivates
High-Performance Culture
Preserving dignity and building trust are core elements of the human experience of work.
Wednesday, June 10th
9:00am - 10:00am (PDT)
Join us in a webinar discussion with Maya Hu-Chan, author of the recently published book, Saving Face: How to Preserve Dignity and Build Trust. SupportingLines Founder and CEO, Jeff Smith, will be speaking with Maya about how the act of Saving Face plays a key role in cultivating high-performance cultures.
Successful organizations must attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. The concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships in the workplace and beyond.
In her new book, Saving Face: How to Preserve Dignity and Build Trust, author and executive coach, Maya Hu-Chan explains to readers how “Face” represents a person’s self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it’s also about developing and understanding the background and motivations of others.
Hu-Chan explains saving face through anecdotes and practical tools, such as her B.U.I.L.D. leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can “honor Face” to create positive first impressions, avoid causing others to “lose Face,” and, most importantly, help others “save Face” to build trust and lasting relationships inside and outside the workplace.
Maya Hu-Chan
Maya Hu-Chan is the author of SAVING FACE: How to Preserve Dignity and Build Trust (Berrett-Koehler; June 9, 2020), and founder and president of Global Leadership Associates. She is a globally recognized management consultant, executive coach, and speaker. Hu-Chan was an anchor for the China Broadcasting Corporation in Taiwan, former CEO of a nonprofit organization in California, columnist for Inc., and coauthor of Global Leadership: The Next Generation. She has trained and coached thousands of leaders from Fortune 500 corporations, nonprofits, and public sectors in North America, Asia, Europe, Australia, and Latin America.
Jeff Smith
Jeff is a certified Master Corporate Executive Coach, seasoned C-suite business leader and yoga instructor. His personal mission is to inspire leaders and help teams perform so that people have a better human experience at work.
In 2018, Jeff decided to leave his c-suite role and founded the SupportingLines Institute to help companies cultivate high-performance cultures, meaning that teams achieve more goals and have a great human experience while doing it. His approach is entirely data driven and the groundbreaking assessment he created is strongly correlated with psychological safety and predictive of work engagement. The assessment is backed up by an organizational development and leadership development framework.
To learn more about Jeff, visit our team page.